If your payment has been processed but the parcel has not been shipped, we can cancel your order and provide a full refund. If you wish to cancel your order, please contact us as soon as possible after your purchase. We appreciate your understanding and support. If your order is delayed, please contact us via email at, and we will promptly investigate the situation with the transportation company. Delivery Time Exceededĭue to the impact of COVID-19, international shipping may experience delays. * Please note that transit times do not include weekends and holidays. Therefore, you can expect to receive it within 8-16 business days. Delivery Time = Processing Time + Shipping Timeįor example, if you order an item, it will require 2-4 business days of processing/production time and 6-12 business days of shipping time (Standard Shipping). As a result, there is a production time associated with each order.

Once you place an order, our production process begins, and we create your item according to your specifications. Please note that all our products are custom-made specifically for you. (*) Business days: exclude weekends and public holidays Our products are made-to-order. Once your order ships from our warehouse, you will receive a tracking number to track the delivery through the carrier.

Our standard shipping carriers are automatically chosen from USPS, FedEx, UPS, DHL, or YunExpress. Express Shipping: Delivery in 4-7 business days.Standard Shipping: Delivery in 6-12 business days.states and 48 other countries around the world are listed below: Our domestic shipping options for all 50 U.S. We offer FREE Standard Shipping on orders over $99 within the United States and on orders over $200 for other countries. All products will be shipped within 1-3 business days unless otherwise stated.

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